The Floor Of An Nsa Hacker

George I. Seffers

Millions of times every unmarried day, antagonists search for entry into the U.S. Defense Department’s networks. They come upward from all over: Russia, China, North Korea, Iran. Some are sponsored past times nation-states; others are terrorist groups. “Adversaries approach the perimeter, as well as that’s where nosotros sit. They examine our defenses, as well as we’re the ones on the front end line, mitigating the threat,” says Spc. Alexander Woody, USA, a counter pursuit operator inside the National Security Agency’s (NSA’s) Cybersecurity Threat Operations Center (NCTOC). “We provide 24/7 year-round back upward for network monitoring, coordination as well as crisis response.”


Spc. Woody industrial plant on what he calls the center’s “watch floor,” where monitors as well as large display screens are omnipresent. It is an opened upward infinite amongst no cubicle walls as well as constant chatter.

“It’s a piffling chip similar you’d come across inwards the movies, quite honestly,” Spc. Woody says.

Given the rapid-fire, all-action, all-the-time operations tempo, that pic mightiness hold upward called Fast & Furious: The Cyber Connection. “The speed of cyber is a buzzword, but the surprising matter is how truthful that is. The turnaround on a mitigation for something we’ve discovered is really fast,” he offers. “It’s a lot. The threat is ongoing as well as persistent.”

The rapid measuring requires continual collaboration. The collaboration extends to other organizations, including the U.S. Homeland Security as well as Energy departments, the FBI, the Defense Intelligence Agency, the Defense Information Systems Agency, the Joint Force Headquarters-Department of Defense Information Network, the Defense Security Service as well as the U.S. Cyber Command. “Cyber Command is correct side past times side door to us, hence nosotros are really expert friends amongst CYBERCOM,” Spc. Woody states.

He compares the center’s daily operations to a high-level lawn tennis match. “We’re volleying dorsum as well as forth amongst our adversaries all the time. They assault as well as nosotros defend. They endeavor to exploit a vulnerability, as well as nosotros mitigate that threat. Staying 1 measuring ahead—that’s our goal. And nosotros are to a greater extent than than prepared to grip whatever they serve to us,” the specialist declares.

He recalls 1 time when his squad won the cyber equivalent of a grand slam. “My squad as well as I discovered an intrusion inside a Department of Defense host, as well as nosotros were able to mitigate that threat earlier it could drive whatever damage. We were also able to position the guy behind that intrusion equally a counter pursuit operator,” Spc. Woody reports.

The constant struggle to defend the network tin initially hold upward overwhelming. Some version of “I’m non cook for this” is a thought expressed to a greater extent than than 1 time past times newcomers to the spotter floor. “We teach them ready,” Spc. Woody says. “When I start got on the floor, I had no thought what I was getting into.”
He defines a sophisticated threat equally adversaries who know what they’re doing rather than only downloading readily available software. “These groups writer their ain malware or modify existing malware to hold upward peculiarly dangerous,” the specialist reports. “If they are precisely taking a tool they establish on the Internet as well as throwing it against targets, I wouldn’t telephone yell upward them sophisticated. I would telephone yell upward them sophisticated if they modified that tool or developed their ain tool as well as deployed it.”

As the threat grows to a greater extent than persistent as well as sophisticated, the effect of attacks grows to a greater extent than severe. Spc. Woody cites the 2014 assault on Sony Pictures Entertainment equally 1 example. H5N1 hacker grouping going past times the call Guardians of Peace non alone stole as well as revealed sensitive information but also deployed a modified version of the Shamoon wiper malware to destroy the company’s calculator infrastructure. “This form of deportment became to a greater extent than aggressive as well as destructive over the years, as well as they’re non stopping anytime soon,” the specialist warns.

He describes the threat equally evolving from exploitation to disruption. “Bad actors are using tactics similar spear-phishing to infect systems as well as disrupt their operations,” he says, pointing out that the vast bulk of cyber incidents come about “when people click things they shouldn’t.”

NCTOC personnel are seeing to a greater extent than as well as to a greater extent than render chain attacks inwards which an adversary targets the systems that host legitimate software as well as hence modifies that software to travel malicious. Users hence download a seemingly legitimate but unsafe program. “These attacks are peculiarly concerning since users tin travel compromised fifty-fifty when downloading from trusted sources,” Spc. Woody adds.

He expresses problem organisation that time to come threats volition involve malware that exploits vulnerabilities inwards hardware equally good equally software. The specialist offers Spectre as well as Meltdown equally 2 recent examples. An Intel website explains that the exploits are based on side-channel analysis. H5N1 side channel is some observable facial expression of a calculator system’s physical operation, such equally timing behavior, powerfulness consumption or fifty-fifty sound. “The statistical analysis of these behaviors can, inwards some cases, hold upward used to potentially expose sensitive information on calculator systems that are operating equally designed,” according to Intel.

“If attackers are able to exploit vulnerabilities inwards a processor, they tin enshroud their malware from software detection as well as arrive a lot harder for us to detect,” Spc. Woody adds.

Intel reports that the exploits cannot corrupt, modify or delete data, but the specialist suggests that could alter equally techniques evolve. Such exploits would give an assailant the powerfulness to potentially destroy physical components inside the victim’s machine. “If an assailant gains command over low-level processor functions, they may hold upward able to bypass security limits on that chip, as well as they tin modify the chip voltage or temperature to ultimately destroy that computer,” he elaborates.

To counter the threat, the NSA’s cyber forcefulness relies on 2 readily available tools, Splunk as well as Wireshark. Splunk’s speciality is large information analysis. Wireshark is an open-source bundle analyzer used for troubleshooting networks. Because Wireshark is free, anyone tin download it as well as “use the same tool NSA hackers use,” Spc. Woody says.

Sifting through massive amounts of information as well as properly reporting the results using the NSA’s strict reporting protocols are 2 of Spc. Woody’s specialties. Reporting requires that analysts focus alone on the facts rather than on emotions or hunches. “We accept to formulate all of the cyber cognition into an easily digestible format for all of our partners. That agency taking the cyber jargon as well as boiling it downwards to something that the end-line users tin empathise as well as human activity on,” he elaborates.

His reports accept at times been presented to Adm. Michael Rogers, USN, the latterly retired one-time NSA director. “I uncovering it weird that a [specialist] tin gain an intelligence written report that tin cross the desk of an [admiral],” he says. “Anytime anybody has a reporting inquiry or has anything they desire to report, I’m the go-to soldier for that.”

But 1 science laid he would most similar to sharpen is on the offensive side of network warfare. Spc. Woody reveals he is using his ain calculator as well as a Raspberry Pi, a small, cheap computer, to develop an exploit he could ultimately employ to educate other soldiers.

“Network defence forcefulness as well as calculator network assault travel manus inwards hand. To empathise the defense, yous actually quest to empathise the attack. I would similar to practise to a greater extent than attacks inwards society to empathise defence forcefulness better,” he explains.

Spc. Woody has been amongst the NSA for nearly 2 years. In that time, he has gone from existence the most junior analyst on the flooring to a senior analyst inwards accuse of his ain team.

Before joining the U.S. Army, he studied chemical scientific discipline at North Carolina State University. Uninterested inwards the to a greater extent than marketable careers inwards chemic engineering scientific discipline or applied chemistry, however, he chose a unlike path, preferring the chemical scientific discipline as well as camaraderie of the NSA’s elite forcefulness for cyber. H5N1 engineering career seemed a natural pick for a self-described calculator nerd who had built his ain calculator as well as managed his ain network. “I was an amateur at it, but I enjoyed it,” Spc. Woody allows.

He jokes that coming out of college, he actually wanted to educate for some other career, but he also wanted a paycheck as well as a house to alive piece he trained. “The armed forces was the response to that,” he says.

Spc. Woody voices no regrets nearly joining the NSA. “I actually dearest this job. In the military, afterwards the military, this is where I desire to be,” he asserts.

The specialist says he tries to alive past times 1 percentage of the soldier’s creed: mission first. “I know that’s trite, but it is actually slowly for me as well as other people to teach sidetracked on as well as off the job. I similar to travel along my sights on what’s important,” he offers. “The piece of work nosotros gain hither conduct supports the warfighters downrange who utilisation our networks to comport out the mission every day.”
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